Frequent and regular customer calls, aimed at delivering the fresh product and providing 360° assistance, lead to a reduction in the time between processing and the serving at the counter of the Torveca blend.
The machines loaned to the customers must be kept working efficiently. This is why Torveca technicians intervene regularly and rapidly in order to solve transitory problems and to carry out regular maintenance. It is the only way to ensure a consistently excellent blend of coffee.
Torveca assists its customers in customising their bar or restaurant storefront and supplies a series of gadgets branded Torveca, from counter sugar bowls to wall posters, certain that the immediate identification of the bar/restaurant with the Torveca blend creates a winning team.
CUPS AND GADGETS
The cup also contributes to the deliciousness of the blend and to the connoisseur’s complete satisfaction. Therefore, Torveca handles not just the quality of the coffee but also all those details which contribute to a better appreciation of the Torveca blend, creating a coordinated image in the bar/restaurant interior.
MADE TO MEASURE PACKAGING
Each customer is offered a “tailor-made” service. This is the company policy of Torveca, which works with a structure and services that can be adapted to the unique demands of every customer.
For its own customers and for anyone who wishes to approach the world of the cafeteria, Torveca organises beginner’s and advanced training courses with A.i.b.e.s. qualified staff in order to learn about blending and how to achieve excellence when making a Torveca Espresso.
The barley/ginseng dispenser combines Made-in-Italy advanced technology and Top Quality products to smoothly ensure unmistakeable taste and aroma.
Torveca has studied a range of capsules specifically for bars and restaurants which aim to offer excellent quality products without necessarily installing hot drinks distributors on the counter.
The Portafiltro Fap system is a practical and innovative solution which allows for the preparation of capsules of Caffè Decaffeinato Torveca, Caffè Biologico Torveca, Ginseng, Orzo and Guaranà.